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Offre: Fund Structuring and Client Communication - Exp...:Nomura Bank Luxembourg S.A.

Job description:

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Client Relationship Officer - Japanese/English fluent - CDI

   . Nomura Bank Luxembourg S.A.
Localisation:
   . Hesperange
Rémunération :
   . -
Dernière mise à jour:
   . mardi 16 avril 2024

Contrat Type:
   . CDI
Temps de travail:
   . Temps plein
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Description de emploi

The Client Relationship Department acts as unique point of contact between Nomura Bank (Luxembourg) S.A. (NBL) and clients (Investors and (Sub)-Investment Advisors). It answers to all inquiries, requests from/to (Sub)-Investment Advisors / Investors or NBL departments. It ensures proper management of projects like on boarding, new funds set-up or liquidation of funds by coordinating the discussion between NBL and clients. It also acts as first line of defend in term of AML/KYC for investors’ on boarding. The main objective of the department is to develop and maintain a consistently high level of service by responding to clients’ queries and co-ordinating the distribution of information relative to the funds.
In order to support the Department, we are looking for an Officer on a permanent contract. 
Your main tasks will be to:
   » Maintain regular contact with clients: answer queries, requests and claims received from Investment Advisors, Investors and Promoters, Distributors mainly in Japan related to funds operated by NBL
   » Open accounts for new relationship clients, identify the clients in compliance with Anti-Money Laundering and Know Your Customer Policy
   » AML/KYC on boarding and review of all AML/KYC documents
   » Documents management with regards to creation of new products as well as internal procedure 
   » Participate to the internal projects of the bank in terms of analysis, and implementation
   » Provide our clients with the best quality they can expect 
   » Represent Client Relationship Department responsibilities in all aspects of services provided internally towards all other NBL departments and externally towards all business relations
   » Review operating memorandum for new funds and keep a detailed follow up of their signature and annual review
   » Assist management in the oversight of new funds launching / check documentation / check Share point view / ensure the correct follow up is performed
   » Monitor correct distribution of queries and dispatch them when needed
   » Assist management to perform formal quality checks on deliveries and assist to create a procedure on this respect
Job requirements:
   » Studies in Finance, Business Administration or related matters is an advantage
   » Fluency in English and in Japanese (written and spoken) is mandatory
   » Working experience in the Financial Sector
   » Successful record in building and maintaining client relationship with strong interpersonal skills, self-motivation
   » High professional approach in all contacts, risk awareness, customer and quality minded 
   » Strong organisational skills and ability to work under pressure
   » Excellent problem solving and analytical skills 
   » Flexibility, open-mindedness and team spirit are highly appreciated assets
“Please be aware that in accordance with the law of July 23, 2016, the selected candidate will be requested to provide a criminal record (section 3)”
 

secteurs similaires
   . Comptabilité / Finance , Banque , Services financiers
Localisations similaires
   . Luxembourg

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Skills:

Job Category: Customer Service [ View All Customer Service Jobs ]
Language requirements:
Employment type:
Salary: Unspecified
Degree: Unspecified
Experience (year): Unspecified
Job Location: Other
Company Type Employer
Post Date: 06/06/2024 / Viewed 1405 times
Contact Information
Company: Nomura Bank Luxembourg S.A.


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